EMEA Senior Product Marketing Manager

As Senior Product Marketing Manager, you will drive global adoption of Parloa's AI agents by CX teams and contact centers, owning the positioning, launches, and sales enablement that bring our AI Agent Management Platform (Parloa AMP) to market. You will set how Parloa differentiates itself in a noisy AI agent market, translate our product roadmap into a story customers care about, and give sales the material they need to win.

What you'll do

• Define positioning and messaging for Parloa products, orchestrate product communication plans, and drive cross-functional launches across Product, Marketing, Sales, and CX.
• Partner with Product and Engineering so the roadmap ladders up to the company narrative and GTM plan, and keep prospects, partners, and customers informed at every step.
• Sharpen how Sales positions the platform through customer use cases, proof points, collateral, training sessions, and competitive differentiators built with our Enablement and Competitive Intelligence teams.
• Source content ideas, shape outlines, create and review content, and speak on webinars alongside our Content team, Evangelists, CX team, and executives.
• Establish a deep understanding of the market, customers, and competition, then turn that insight into positioning that separates Parloa from the field.

What you'll need

• 6+ years in Product Marketing, or 8+ years in adjacent roles working alongside a PMM team (sales enablement, B2B direct marketing).
• Experience at an AI company or marketing AI products or capabilities.
• An excellent writer with samples to prove it.
• A proven track record supporting enterprise sales teams with storylines, collateral, enablement, and individual deal support.
• A confident presenter who holds an audience on webinars, at company events, and in Sales training sessions.
• Ambidextrous across strategy and tactics; experience crafting product narratives and building sales decks from scratch when speed mattered.
• Experience using AI tools to help you be more creative, efficient, and productive.
• Fluency in written and spoken English.

Nice to have

• Experience with CX tools (contact center, customer service, digital experience software).
• Business-fluent German.