Solutions Engineer

As a Solutions Engineer at NetBird, you are responsible for leading customer engagements from first conversation to closed deal and successful deployment. You combine technical expertise with a strong commercial mindset to understand customer needs, design the right solution, and drive decisions that result in signed contracts.

What you'll do

• Lead customer engagements from initial discovery through deal closure and onboarding.
• Own the technical and commercial aspects of customer conversations.
• Understand customer infrastructure, security requirements, and business objectives.
• Design and present tailored NetBird architectures aligned with customer needs.
• Run demos, trials, pilots, and proofs of concept (PoCs) that support purchasing decisions.
• Address technical questions and objections that impact deal progression.
• Guide customers through solution scope, pricing context, and deployment considerations.
• Support early adoption to ensure fast time-to-value and long-term customer success.

What you'll need

• 3+ years of experience in a Solutions Engineer, Sales Engineer, DevOps, or similar customer-facing technical role.
• Strong understanding of networking fundamentals (routing, DNS, tunneling, firewalls, access control).
• Experience working with cloud or hybrid infrastructure.
• Ability to translate customer needs into practical technical solutions.
• Comfortable running demos, trials, and PoCs with real customers.
• Strong communication skills with both technical and non-technical stakeholders.
• Experience working in a fast-paced B2B or SaaS environment.
• Fluent in English.

Nice to have

• Familiarity with open source software or developer-focused tools.
• Experience with AWS, GCP, or Azure.
• Experience designing or documenting network architectures.
• Startup or scale-up experience.

What they offer

• Competitive compensation including salary and equity.
• Hybrid work model in Berlin office with flexibility for remote days.
• High-impact role working directly with customers and product teams.
• Autonomy and ownership over your solutions and customer success.
• Career growth as NetBird scales its technical customer function.