Account Manager - Germany

Consult our customers on their growth journey, jointly discover optimization levers, and prepare new product launches while owning the relationship with your own customer base end-to-end. Help deepen customer relationships with some of the fastest growing direct-to-consumer brands across Europe.

What you'll do

• Consult customers on their growth journey, jointly discover optimization levers, or prepare new product launches and market entries while owning the relationship with your own customer base end-to-end.
• Build and maintain strong relationships with your customer base by serving as the connecting element between our customers and the Hive team; identify all relevant stakeholders & be in constant exchange with all decision makers.
• Collect and analyze customer feedback closely with our product team to ensure we develop the best, most customer-centric software product in the market.
• Onboard new customers into the Hive software and processes together with our Onboarding team and make the first experience with Hive one of the best that customers will not forget.

What you'll need

• 2-5 years experience in B2B Account Management, Sales or Business Development
• Entrepreneurial mindset, with a hunger for personal development and a passion for building lasting relationships
• Strong analytical as well as empathetic abilities to leverage in your communication towards customers
• Fluent in writing and speaking in both German and English (C2)
• Experience working in a Start-Up, Software or SaaS company; logistics experience is a plus

What they offer

• 30 vacation days a year, plus a paid 20-day sabbatical every three years
• Market-competitive salary and equity incentive plan for all full-time team members
• MacBook or laptop of your choice plus accessories and €46/month productivity budget
• Free lunch once per week at Berlin office, daily 50% subsidy on lunch by ChefCoco, free drinks and snacks
• Flexible working hours, internal training, regular team events, and company-wide offsites
• €20/month Urban Sports Club subsidy and partner discounts on various services