Senior Communications Manager

As Senior Communications Manager, you will own the operational backbone of GetYourGuide's newsroom. You'll build the infrastructure it runs on – the story pipeline, media CRM, distribution channels, and owned properties — and you ensure that our original storytelling moves through the system and lands at the right time and on the right channels.

What you'll do

• Operationalize the publishing pipeline — give the team full visibility on what's shipped when, what's in development, what's live, and what's next; ensure every story has a clear distribution path and moves on time
• Build and maintain distribution operations — own end-to-end publishing across external, internal, and owned channels; maintain global media database including beats, relationship status, and pitching notes
• Lead media relations and targeted pitching — drive outreach using our CRM and media tracker, build tailored pitch lists per outlet format, manage distribution via agencies and freelancers
• Own and develop our owned channels — maintain press page as a trusted destination for up-to-date information on the experience economy; develop and run media alerts
• Explore and pilot new media formats — identify and test formats that extend GYG's corporate reach (podcasts, Substack, AMAs, creator partnerships); track engagement and bring recommendations on what to scale
• Manage social distribution — build a consistent motion in collaboration with B2B, Employer Brand, and other teams; publish regularly and keep the pipeline moving

What you'll need

• Proven track record in communications, content operations, or media – you know how newsrooms or editorial teams work
• Strong track record of operational delivery – you are organised, process-driven, and thrive on owning systems end-to-end
• Hands-on media relations experience – you know the media landscape well and have a track record of helping brands break through
• Excellent channel fluency – you understand how stories travel across channels and can define channel strategy per story
• Comfortable working with AI and automation tools to speed up research, drafting, tracking, and coordination
• Strong written English and communication skills

Nice to have

• Background in PR, Comms or content marketing at a tech company (B2C preferred)
• Experience building or managing a media CRM and pitching cadence from scratch
• Familiarity with the travel, experiences, or marketplace industry
• Native-level German a plus

What they offer

• Annual personal growth budget and mentorship programs
• Work from anywhere in the world for 30 days per year
• Hybrid working: three days in office (Mon, Tue, Thur), two days optional at home
• Quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Health and wellness benefits