Junior IT Administrator, EMEA

As Junior IT Administrator, you'll own the full device and access lifecycle — from a new hire's first laptop to an employee's final offboarding — and build the systems that make it repeatable at scale. You'll provision accounts, enforce endpoint security, maintain audit-ready records, and keep the SaaS stack under control.

What you'll do

• Provision and de-provision accounts across the SaaS stack for every new hire and departure, keeping onboarding repeatable and offboarding complete.
• Manage the full device lifecycle: hardware ordering, MDM enrollment, international logistics, maintenance, and responsible recycling at end-of-life.
• Enforce endpoint security policies, including disk encryption, activation lock, and device compliance checks, coordinating with the Head of Security to keep standards current.
• Maintain accurate, audit-ready records of who has access to what — catching and resolving discrepancies in serial numbers, license counts, and access logs before they become compliance issues.
• Execute end-to-end offboarding by revoking access across all systems, coordinating hardware retrieval, and ensuring nothing slips through.
• Manage vendor relationships and contracts for IT services and hardware insurance, including invoice auditing and service forecasting.
• Support employees across time zones with clear, prompt communication on IT issues, hardware needs, and access requests.

What you'll need

• 0–2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk role.
• Hands-on comfort with device management tools and the Google Workspace admin console, including user and group management.
• A working understanding of endpoint security concepts — disk encryption, activation lock, device compliance policies, and why they matter in a security-conscious environment.
• Strong attention to detail: you notice when a serial number, license count, or access log doesn't add up, and you follow through until it does.
• Clear written English and ease coordinating across time zones with employees, vendors, and internal teams.
• The ability to manage many concurrent tickets and threads without losing track of any of them — you're organized and self-directed.

Nice to have

• Hands-on experience with a specific MDM platform such as Jamf, Kandji, Fleet, or Intune.
• Exposure to SOC 2 or ISO 27001-style access review and audit processes.
• Basic scripting skills for automating repetitive provisioning or reporting tasks.
• Experience in a high-growth startup environment.

What they offer

• Competitive salary and meaningful equity participation
• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
• €60/month phone and internet allowance
• Location-specific benefits
• Clear path for career growth and development