Agent Deployment Manager

Own the complete deployment lifecycle for Zauber's AI agents with global freight forwarders, turning signed contracts into production systems that deliver measurable business value. This is a high-ownership role where you'll define how we implement, integrate, and scale our AI agents across complex enterprise environments.

What you'll do

• Own end-to-end deployment for enterprise customers, from kickoff through go-live and hypercare to large scale roll-out and use-case expansion
• Work directly with customer stakeholders across operations, IT, and business teams to map workflows, configure agents, and drive adoption
• Partner closely with engineering/product to troubleshoot technical issues, coordinate system integrations, and feed customer insights back to product
• Contribute to improving deployment playbooks, escalation processes, and operational readiness over time, incl. creating repeatable processes, templates, and best practices that enable the team to scale while compressing deployment cycles and time-to-value
• Drive change management and operator training, turning skeptical users into AI champions who trust and rely on the agents

What you'll need

• 2+ years of experience in implementation, deployment, or technical project management, ideally with enterprise software or AI products in a B2B environment
• Know how to navigate complex organizations, build trust with diverse stakeholders, and drive consensus across teams
• Strong understanding of how enterprise software works, including APIs, databases, system architectures and integrations
• Excellent project management skills, with the ability to plan, coordinate, and deliver on time across multiple stakeholders
• Outstanding communication skills, with the ability to explain technical concepts to non-technical audiences
• Fluency in English required, German is a strong plus

Nice to have

• Experience with Agents/LLMs or writing software yourself
• Working experience in the logistics/freight forwarding industry

What they offer

• Top-of-market compensation and meaningful early equity
• Direct access to real users and fast feedback loops
• Highly experienced team with full trust and autonomy
• Annual offsite