Team Lead Deposit Operations - Synchronised Model

The Synchronised Model Deposit Operations Team is a specialized unit within the Operations Department responsible for the technical and operational management of real-time deposit flows for partners using Portal, Hybrid, and Automation integration models. As Team Lead, you are the technical and operational backbone of the real-time marketplace, managing the Sync Model Team and high-frequency deposit flows, ensuring that billions in transactions and deposit data are processed on time with precision and regulatory compliance.

What you'll do

• Execute and supervise real-time automated payment flows. Perform manual interventions and corrective postings under the four-eyes principle to resolve synchronization lags and ensure transaction finality.
• Conduct daily high-frequency reconciliations between internal ledgers and partner bank data. Investigate "out-of-sync" scenarios to ensure permanent data parity and maintain audit-proof documentation.
• Serve as the primary operational liaison for Sync Model DtBs. Monitor interface uptime and latency in accordance with regulation, leading root cause analyses for any technical drifts.
• Coordinate tech enhancements and system releases. Lead Operational Validation to ensure that technical rollouts maintain system stability and data integrity.
• Partner with Product and Tech to refine processes and deposit logic. Provide operational requirements for new features, driving automation and scaling the onboarding of new partners while mitigating operational risk.

What you'll need

• Demonstrated track record within Operations/FinTech, with a solid understanding of Raisin's internal ledger systems, high-frequency transaction flows, and reconciliation practices.
• Familiarity with integration models (Portal, Hybrid, or Automation) and experience executing four-eyes principle controls to resolve sync lags.
• Proven ability to lead/mentor team members and collaborate across Product, Tech, and DtB partner contacts.
• Strong attention to detail with a focus on operational risk (OpRisk) mitigation, SLA compliance, and driving automation enhancements.

What they offer

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• Company pension scheme (Betriebliche Altersvorsorge) with 20% support.
• Urban Sports Club membership subsidy of €20+ per month.
• Deutschland Ticket subsidy of €25 per month.
• Relocation support available.