Custody Operations Manager

The Custody & Principal Broking team serves as the backbone of Raisin Bank's Digital Wealth Management (DWM) division, providing the secure, scalable foundation essential for retail investing. We are seeking a Senior Operations Manager to drive strategic process optimization, operational controls, and regulatory compliance while supporting high-volume retail growth.

What you'll do

• Drive the evolution of operational workflows to ensure they are scalable and resilient, directly supporting high-volume retail growth.
• Define and execute the control framework for daily securities processing, ensuring rigorous validation of all outsourced clearing and settlement activities.
• Partner with Compliance, Legal, and Risk teams to navigate the regulatory landscape and maintain strict adherence to German financial regulations (including KWG, WpHG, and MaRisk).
• Proactively investigate, moderate, and resolve complex securities discrepancies and trade breaks in close collaboration with cross-functional internal and external stakeholders.
• Actively support due diligence activities and comprehensive audits for both current and prospective outsourcing partners.
• Provide subject matter expertise for internal and external strategic initiatives, including product launches, platform upgrades, and system migrations.

What you'll need

• Bachelor's or Master's degree in Finance, Economics, Business Administration, or a completed banking apprenticeship (Bankkaufmann/-frau) with relevant further qualifications.
• 7+ years of operations experience within a custodian bank (Depotbank), clearing firm, or retail broker in the German/European market.
• Direct experience with mass-affluent and high-volume retail accounts, managing the complexities of fractional shares, and savings plans (Sparpläne).
• Deep understanding of Clearstream Banking Frankfurt (CBF), T2S, and European post-trade infrastructure.
• Proven background in establishing and executing internal controls, particularly within the context of MaRisk and outsourced operations.
• Business fluency in both German and English.

What they offer

• Employee Development Budget of 2,000 EUR and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• Company pension scheme (Betriebliche Altersvorsorge) with 20% company support.
• Urban Sports Club membership subsidized with over 20 EUR per month.
• Deutschland Ticket subsidized with 25 EUR per month.
• Relocation support available.