Head of Operations

The Head of Operations reports to the Co-CEO and takes ownership of operational excellence company-wide. As Finance, Legal, People, IT and InfoSec, and Compliance grow into their own functions, this person partners with each lead on the operational side of their work and holds the whole together as one system.

What you'll do

• Builds the operating engine for growth and scale. Owns how the company runs operationally and designs the processes that hold up as headcount, revenue, and complexity grow fast.
• Drives operational excellence across every function. Accountable for the operational side of finance, people, legal, and the wider back office, with IT, InfoSec, and compliance covered through the relevant leads.
• Brings order to ambiguity. Takes the most complex, cross-functional problems and drives them to resolution bringing all the right stakeholder to the table, motivating and inspiring them to come together and deliver the project for everyone's benefit.
• Is a decision partner. Frames trade-offs, surfaces risk early, and turns decisions into action, so the leadership team works from reliable data and sound judgment.
• Builds and inspires the operations team. Hires, develops, and leads an operations team people want to be part of, and sets a standard of execution that raises the bar for everyone who works with them.

What you'll need

• High-growth experience. Has operated inside a company through rapid scaling, seen what breaks at each stage, and built the processes and structures that scaled through it.
• Global operating experience. Has run operations across multiple countries and regions, comfortable holding a company together across time zones and jurisdictions.
• Broad operations ownership. Has driven operational excellence across two or more of finance, people, legal, and business operations as a senior generalist, partnering with specialist leads.
• A leader operators want to follow. Builds and develops strong teams and is the kind of person other excellent operators want to come and work with.

Nice to have

• Experience in the data, developer tools, or AI market, and comfort working credibly with a technical, research-led team.
• Has built an operations function that grew with a company from startup into real scale.

What they offer

• Based in Berlin or New York hubs, with remote/hybrid considered in exceptional circumstances.
• Work alongside researchers and builders who hold themselves to a very high bar in quality of work and collaboration.
• Company offsites to build and celebrate together.