Founder's Office Ops

You work at the intersection of the Founder's Associate, the founder, and the tech team. You help build out the product from the commercial side and support day-to-day operations. Because you know the processes from practice, you are the first to see where things break and what keeps repeating—that is where the next features of the platform come from.

What you'll do

• Translate process knowledge into requirements, define edge cases, test new features, and prioritise with the team to shape what gets built.
• Take on operational work in the day-to-day business and run it reliably and cleanly.
• Actively gather feedback from customers and daily operations, structure it, and hand it to the tech team so it turns into the next version.
• Help find the right target customers by sharpening the ICP, researching accounts and decision makers, enriching and preparing lists, and keeping the CRM clean.

What you'll need

• You take full ownership and pride in execution.
• You want to learn product development from the non-technical side, from requirement to release.
• You enjoy bringing structure to messy, open-ended problems and have an eye for when something should stop being manual.
• Ideally first experience in operations, an early-stage startup, consulting, or another high-agency environment.
• Comfortable with data and tools, ideally some exposure to automation (Claude, Lovable, Make, n8n, or similar).
• Fluent German is a must. Good English for everything internal.
• Enrolled at university, 20 hrs / week, based in Berlin.

What they offer

• Ownership of your own topics, including the operational work that comes with them.
• Close collaboration with the founder, the founder's associate, and the tech team.
• Attractive compensation.
• An environment where you see and shape how a process becomes a product.