Technical Logistical Support (TLB) Manager
Helsing
Seniority
Midweight
Model
Remote
Sector
Salary
Undisclosed
Contract
Full-Time
As Technical-Logistical Support (TLB) Manager within our In-Service Support (ISS) discipline, you will plan and steer the technical and logistical support of our systems in operation. You will apply the relevant ASD S-Series specifications to keep our platforms available, supportable, and mission-ready.
What you'll do
- Plan and steer technical-logistical support (TLB) for systems in operation, applying the relevant ASD S-Series specifications to sustain availability and supportability
- Support procurement processes and apply the fundamentals of public procurement and contract law when engaging public contracting authorities (öAG)
- Act as the primary point of contact for the öAG, communicating clearly on support status, requirements and deliverables in German
- Manage the interface between development and operations, translating developmental support (ETB) inputs into operational support outcomes
- Track and improve supportability metrics across the in-service lifecycle to reduce downtime and sustain mission readiness
What you'll need
- Communicate confidently with customers and public contracting authorities, in fluent German and English (C1 or equivalent)
- Apply the ASD S-Series specifications to technical-logistical support in an operational setting
- Understand the fundamentals of public procurement and contract law (öAG-Vertragsrecht) and use them in day-to-day engagement
- Coordinate across development and operations, with a working understanding of developmental support (ETB)
- Turn complex support requirements into clear, actionable plans that keep systems available
Nice to have
- Experience supporting complex platforms in the defence or aerospace sector
- Familiarity with related ASD specifications such as S1000D, S2000M and S3000L
What they offer
- Competitive salary and VSOP options
- Relocation support: up to €2,500 and 4 weeks temporary accommodation
- Learning: €500/£450 yearly allowance
- Health & wellness: gym membership and mental health support
- Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers

