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Technical Logistical Support (TLB) Manager

HHelsing
Seniority
Midweight
Model
Remote
Sector
Deeptech
Salary
Undisclosed
Contract
Full-Time

As Technical-Logistical Support (TLB) Manager within our In-Service Support (ISS) discipline, you will plan and steer the technical and logistical support of our systems in operation. You will apply the relevant ASD S-Series specifications to keep our platforms available, supportable, and mission-ready.

What you'll do

  • Plan and steer technical-logistical support (TLB) for systems in operation, applying the relevant ASD S-Series specifications to sustain availability and supportability
  • Support procurement processes and apply the fundamentals of public procurement and contract law when engaging public contracting authorities (öAG)
  • Act as the primary point of contact for the öAG, communicating clearly on support status, requirements and deliverables in German
  • Manage the interface between development and operations, translating developmental support (ETB) inputs into operational support outcomes
  • Track and improve supportability metrics across the in-service lifecycle to reduce downtime and sustain mission readiness

What you'll need

  • Communicate confidently with customers and public contracting authorities, in fluent German and English (C1 or equivalent)
  • Apply the ASD S-Series specifications to technical-logistical support in an operational setting
  • Understand the fundamentals of public procurement and contract law (öAG-Vertragsrecht) and use them in day-to-day engagement
  • Coordinate across development and operations, with a working understanding of developmental support (ETB)
  • Turn complex support requirements into clear, actionable plans that keep systems available

Nice to have

  • Experience supporting complex platforms in the defence or aerospace sector
  • Familiarity with related ASD specifications such as S1000D, S2000M and S3000L

What they offer

  • Competitive salary and VSOP options
  • Relocation support: up to €2,500 and 4 weeks temporary accommodation
  • Learning: €500/£450 yearly allowance
  • Health & wellness: gym membership and mental health support
  • Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers
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ABOUT HELSING

Deeptech · Series E stage

400+ employees

44 more open roles at Helsing

This role is English-speaking — no German required.

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