IT Administrator

You'll be the first dedicated IT Administrator at Cosuno and the go-to person for all things IT for our 100-person team. Your job is to take over IT support, put simple and reliable processes around it, and give our team an IT experience that just works.

What you'll do

• Set up, maintain, repair, and replace laptops (Mac and Windows) for the whole company
• Manage our device fleet through JumpCloud (MDM): enrollment, updates, configuration profiles, and security baselines
• Run the IT side of joiner/mover/leaver processes: accounts, hardware, access rights, all ready on day one and cleanly removed on the last day
• Administer user accounts, groups, and SSO across our SaaS stack (Google Workspace, Slack, Notion, and more)
• Be the first point of contact for IT questions and problems, in the office and remotely
• Troubleshoot hardware, software, accounts, and connectivity issues, and document solutions so they're reusable
• Support office IT: meeting room equipment, printers, WiFi, and event tech when needed

What you'll need

• Fluent German and English
• Hands-on experience in IT support or IT administration, ideally in a company running on Macs and SaaS tools
• Experience with an MDM and/or identity provider (JumpCloud, Jamf, Kandji, Okta, Google Workspace, or similar), or the demonstrated ability to learn tools like these quickly
• A service mindset: friendly, responsive, and patient, with pride in unblocking colleagues quickly
• A structured way of working: you keep track of open tickets, document what you do, and follow through
• Comfort with light scripting or automation (shell, Python, or low-code tools), or the motivation to build this skill, ideally with AI assistance

Nice to have

• Experience administering Google Workspace and Slack
• Experience with hardware lifecycle management and IT asset inventory
• Basic networking knowledge (WiFi, VPN, DNS)
• Exposure to ISO 27001 or other security frameworks
• Experience in a fast-growing startup environment

What they offer

• Competitive salary above the market average
• New MacBook Pro
• Permanent contract in a stable, well-funded company
• Regular company off-sites and team events
• Based in Berlin with flexible hours and remote days outside of core on-site work