Internship - Deployment Strategist

As a Success Strategist Intern, you'll work closely with the founders across both onboarding/agent development and customer success, supporting the team in making customers successful with telli. You'll help onboard new customers, develop AI agents, support existing accounts, and build the processes that help scale.

What you'll do

• Support pilot accounts and help customers get live with AI agents
• Assist with customer communications, answer questions, and resolve basic issues
• Help track agent performance and customer health metrics
• Support customer workshops and training sessions
• Help build and refine AI agents alongside the team
• Support workflow creation for onboarding and pilot management
• Work with automation tools (n8n, Zapier) to improve internal efficiency
• Help translate customer feedback into insights for product and engineering teams

What you'll need

• You really enjoy working with customers and help them succeed
• You're tech-savvy (or have a semi-technical background)
• You're an excellent communicator in both English and German - especially writing
• You've experimented with AI agents or workflows and understand topics like prompt engineering
• You're organized, hands-on, and not afraid of unglamorous work
• You're early in your career and hungry to learn fast