Technical Writer

The Developer Experience team supports customers integrating and using the platform. You will contribute to and help maintain end-user and developer documentation, API references, and UX copy, while writing new content to keep pace with the product's evolution and optimizing existing content for readability and maintainability.

What you'll do

• Treat the docs as a product: own the architecture of your sections of the docs, maintain the content roadmap, prioritize backlog requests from cross-functional teams, and track metrics/feedback to continuously improve the user experience.
• Deliver end-user and API documentation: write, edit, and maintain clear API references, integration guides, and end-user documentation using OpenAPI Specifications, Markdown, and static site tools.
• Craft in-product UX copy: collaborate closely with Product Designers and Product Managers to write intuitive, clear microcopy for the product's UI.
• Collaborate cross-functionally: work with engineers, product managers, and product designers to translate complex software architecture into accessible, actionable guidance.

What you'll need

• Exceptional English communication skills to deliver precise documentation and collaborate effectively during agile ceremonies and cross-functional workshops
• 2+ years of experience in technical writing, developer relations, or UX copy
• Technical literacy, including a solid grasp of APIs (REST/OpenAPI) or SDKs
• Product-oriented mindset to manage your own documentation backlog, and analyze key performance metrics based on developer feedback
• Expertise in crafting concise in-product microcopy that optimizes user workflows and reduces friction
• In-depth understanding of modern documentation strategies, such as docs-as-code, minimalism, and topic-oriented, user-centric writing

What they offer

• €1,000 annual learning budget and free German language courses
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget and monthly home office allowance
• Mental health support with nilo.health and discounted Urban Sports Club membership
• 20% company subsidy on pension contributions
• Freedom to work from abroad for up to 90 days worldwide