Principal Engineer

Principal Engineers at Intercom have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization, building both back-end and front-end systems while coaching and mentoring other engineers.

What you'll do

• Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
• Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.
• Contribute to our technical architecture as we grow to service requests from all our customers' customers.
• Care about agility as much you care for scalability and availability, with continuous deployment focused on incremental releases.
• Contribute to all phases of software development including ideation, prototyping, design and implementation.
• Play an active role in hiring, mentoring and career development of other engineers.
• Raise the bar for technical standards, performance, reliability, and operational excellence.

What you'll need

• Ideally, you've built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you've created.
• Significant, demonstrated impact that your work has had on the product and/or the teams.
• Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.).
• Experience with Distributed systems.
• 2+ years of experience as the primary technical leader for a team.
• Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users.

What they offer

• Competitive salary, annual bonus and equity
• Regular compensation reviews
• Generous paid time off above statutory minimum
• Hybrid working with MacBooks as standard
• Fun events for employees, friends, and family