Head of FinTech Solutions

Head of FinTech Solutions responsible for overseeing and building out our Payments product. You will contribute to scaling our Financial Services offering to support our customers' growth ambitions across our global footprint and play a key role in optimising our processes to enhance efficiency and generate financial returns.

What you'll do

• Stay ahead of the payment landscape across operating markets — spotting coverage gaps, evaluating payment methods, selecting and negotiating with PSPs, and owning the full onboarding process from term sheet to go-live.
• Ensure payments capability is built to scale — architecting smart transaction routing, embedding fraud prevention, and building the analytics layer that gives the business full visibility into payment performance.
• Lead the operational engine behind every transaction — launching newly integrated payment methods, driving acceptance rate improvements, managing disputes and chargebacks, overseeing partner payouts, and owning financial reconciliation end-to-end.
• Keep stakeholders aligned and informed — delivering clear reporting to senior management on performance, initiatives, and strategic direction, while building strong partnerships with Finance, Sales, and teams across the organisation.

What you'll need

• 5–7 years in payments, with direct experience managing international supplier payouts — including contract negotiations, cost reduction, and running RFI/RFP processes end-to-end.
• Hands-on expertise with PSPs, payment processors, and gateways, and a solid grasp of transaction flows across complex payment chains.
• Built or scaled payments capabilities across multiple markets, with deep understanding of how payment landscapes, methods, and regulations vary globally.
• Led cross-functional projects with Sales, Product & Tech, and Operations — aligning stakeholders, workflows, and data flows across teams.
• Data-driven mindset: comfortable defining KPIs, working with BI tools like Looker, and turning payment analytics into strategic decisions.
• Strong communicator who can handle payment-related inquiries across corporate clients, suppliers, and internal teams with clarity and confidence.
• Experience managing and developing a team, setting clear priorities, and building a high-performing function from the ground up.

What they offer

• Join a fast-paced travel tech company and take on a rapidly growing industry.
• Own responsibility from day one with direct impact on company success.
• Work with global companies including Booking.com, Google Maps, Amtrak, Deutsche Bahn, Renfe, and SNCF.
• Flexible and remote working conditions with relocation opportunities.
• International team with clear mission to inspire, support, and challenge.
• Career growth in a small and developing company.