People Operations & Workplace Experience Specialist
Airwallex
NEW
Seniority
Midweight
Model
Hybrid
Sector
Salary
Undisclosed
Contract
Full-Time
This role sits at the intersection of People Operations and Workplace Experience for our Paris/Berlin/Barcelona office. You will act as a critical "boots on the ground" partner, ensuring core HR operations for the EMEA team run smoothly while helping build a strong, engaging in-office culture during a period of rapid growth for EMEA.
What you'll do
- Own onboarding and offboarding end-to-end, ensuring a seamless employee experience
- Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses
- Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes
- Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies
- Administer benefits programs and support ongoing rollout; ensure compliance with the relevant regulations for the markets that you are supporting
- Oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep)
- Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management
- Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites)
What you'll need
- Foundational Generalist experience in People Operations / HR in a high-growth, fast-paced environment
- Have a passion for culture and team building, you love bringing people together, and are excited to be a culture champion in a growing organization
- Strong working knowledge of local HR practices, particularly benefits and compliance
- Hands-on, detail-oriented operator who is comfortable owning admin-heavy workflows
- Experience supporting payroll processes (incl. variable comp like commissions/bonuses)
- Confident managing ambiguity and building processes from scratch
Nice to have
- Proficiency with a startup tech stack – Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite
- Familiarity with various HRIS, EOR, or payroll platforms (BambooHR, Deel, etc.)
- Exposure to workplace experience/office operations in a hybrid environment

