Interim/Freelance Director of IT, Security & Infrastructure

As Director of Security & IT, you will build a platform function from the ground up that gives every hybrid human-agent team at Taxfix the speed, security, and confidence to move without friction. This is not a traditional IT Director role focused on managing tickets — you'll define the infrastructure and security foundation that turns the company's agentic ambitions into reality.

What you'll do

• Own the vision and roadmap for Taxfix's internal infrastructure and tooling layer, driving the transition from IT as a ticket-resolving function to an internal platform product.
• Lead and develop the IT team — including helpdesk, systems engineering, and incoming Security & Platform Engineer — ensuring clear ownership and structured growth paths.
• Own all core IT operations: device management (MDM), identity and access management, workplace technology, SaaS tooling, and hardware provisioning.
• Set the security strategy and posture for Taxfix's systems and agent ecosystem, embedding security continuously into platform infrastructure.
• Work closely with Systems Engineers and the agentic framework team to build secure sandboxes, credential vaults, and CI/CD pipelines.
• Own IT-specific risk management, compliance controls, and audit readiness across internal systems, partnering on GDPR/DSGVO, SOC 2, and financial regulatory requirements.
• Manage supplier relationships and lead build/buy/partner evaluations.
• Be the business-facing voice for IT in leadership conversations, translating infrastructure decisions into clear business terms.

What you'll need

• Proven experience leading an IT or infrastructure function at a scale-up or regulated tech company, including ownership of helpdesk, MDM, identity management, and workplace technology.
• Experience building or capable of building a platform mindset in a team that has historically operated as a support function.
• Strong technical depth to have credible conversations with engineers and interrogate technical decisions.
• Security literacy and hands-on experience setting security strategy in a regulated environment.
• Experience with agentic or AI infrastructure, or genuine curiosity and a track record of fast learning in emerging technical domains.
• Experience managing vendors and external partners, including build/buy/outsource decisions.
• Familiarity with compliance and data obligations in regulated environments such as financial services or tax.
• Comfort with ambiguity and ability to help shape a function being designed in real time.

What they offer

• Opportunity to build a platform function from the ground up at a scale-up working on agentic infrastructure.
• Real authority and accountability in defining modern IT for a company building the future of work.
• Cross-functional partnership with Engineering, Legal, Finance, and People Ops leadership.