Sales Development Representative

As a Sales Development Representative (SDR), you will be responsible for creating new business opportunities by identifying, engaging, and qualifying potential customers across the DACH region. You are the first point of contact between Tandem and prospective healthcare providers and play a critical role in building our commercial pipeline.

What you'll do

• Proactively identify and engage potential customers through outbound prospecting activities including cold calling, email outreach, LinkedIn engagement, and targeted account research.
• Build and manage a pipeline of healthcare providers, medical practices, clinics, and healthcare organizations within your assigned territory.
• Qualify prospective customers by understanding their workflows, challenges, and current administrative processes.
• Schedule high-quality discovery meetings and product demonstrations for Account Executives.
• Maintain accurate activity tracking and pipeline hygiene within CRM systems.
• Collaborate closely with Marketing and Sales teams to improve messaging, outreach strategies, and territory planning.
• Gather market intelligence and customer feedback to help refine Tandem's go-to-market strategy.

What you'll need

• Initial experience in sales, business development, customer success, recruitment, hospitality, healthcare, or another customer-facing environment.
• Strong communication skills and confidence engaging with decision-makers over phone, email, and video meetings.
• High levels of resilience, curiosity, and self-motivation.
• A structured approach to managing outreach activities and follow-up processes.
• Interest in healthcare, digital health, SaaS, or technology-driven innovation.
• Native-level German and professional English proficiency.

Nice to have

• Experience in outbound sales, lead generation, cold calling, or appointment setting.
• Experience working with healthcare providers, medical practices, clinics, or healthcare software.
• Familiarity with CRM platforms such as HubSpot or Salesforce.