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Product Operations Intern

SSynthflow AI
Seniority
Junior
Model
Hybrid
Sector
AI-native
Salary
Undisclosed
Contract
Full-Time

About the role

Synthflow is building the infrastructure layer for enterprise voice AI. As we scale, the systems, processes, and data that power our product team need to scale with us. You'll work closely with Product, Engineering, Customer Success, and Design, gaining hands-on experience in how a fast-growing AI company builds and ships products at scale.

What you'll do

  • Help maintain and improve the product team's tooling stack, including Linear, Notion, PostHog, and related workflows
  • Support the creation of dashboards and reports that track product usage, feature adoption, and key business metrics
  • Assist with release management processes, including changelog updates and internal communications
  • Help keep roadmaps, tickets, and project documentation organized and up to date
  • Gather, organize, and synthesize customer feedback from Customer Success, Sales, and user research initiatives
  • Document processes, meeting notes, and best practices to improve team efficiency
  • Support onboarding materials and maintain internal knowledge bases
  • Assist with operational, analytical, and cross-functional projects across the product organization

What you'll need

  • 0–2 years of experience in operations, customer success, consulting, business analysis, project coordination, startups, or a similar problem-solving environment
  • Strong organizational skills with exceptional attention to detail
  • Analytical mindset with the ability to structure information, spot patterns, and turn data into actionable insights
  • AI-literate and excited to leverage modern AI tools to improve workflows, productivity, and decision-making
  • Excellent written and verbal communication skills, with the ability to work across technical and non-technical teams
  • Curious, proactive, and eager to learn how products are built and scaled in a fast-moving startup environment

Nice to have

  • Familiarity with tools such as Notion, Linear, Jira, PostHog, or Airtable
  • Basic experience with data analysis, SQL, Python, spreadsheets, or automation tools
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