Head of Product – Agentic Offerings

About the role

As Head of Product – Agentic Offerings, you will lead the product and design vision for enabling next-generation commerce experiences powered by AI agents. You will drive the creation of the AI Hub, AgentSPHERE, and Agent Gateway, and serve as a key member of the leadership team working closely with the CPO and Engineering VP.

What you'll do

• Drive the product strategy for the Agentic Offerings Domain (AI Hub and Agent Gateway), focusing on Discoverability and conversion, Agent governance and control and Agent Marketplace
• Lead a multidisciplinary team to build commerce-native tools (MCP servers) and intuitive management interfaces that allow merchants to configure and secure their agentic ecosystems
• Serve as a key advocate for enterprise-grade security and governance, ensuring every AI agent interaction is authenticated, auditable, and controlled
• Partner with Engineering and cross-functional peers to evolve the Agent Gateway into a comprehensive gate for all external agentic traffic while optimizing AI Hub for multi-channel discovery (ChatGPT, Gemini, Copilot)
• Define and evolve the agentic narrative in collaboration with Product Marketing, ensuring our role as the definitive bridge between commerce engines and LLMs is understood
• Hire, lead, and mentor PMs and Designers, fostering a team that can navigate the high ambiguity and rapid pace of the AI landscape
• Be a thought leader, anticipating trends in Agentic AI, Model Context Protocol (MCP) standards, and the evolution of LLM-based shopping

What you'll need

• Experienced in product management and commercially minded ideally in B2B/enterprise software
• Strong cross-collaboration skills with major ecosystem partners, including Google, OpenAI, MSFT, and payment providers, among others
• Proven track record of leading high-performing product and design teams through rapid growth and change
• Ability to balance vision with execution, leading teams to deliver iterative business value rapidly while LLM specifications continue to evolve
• Strategic mindset with the ability to navigate complex partner ecosystems (LLMs, PSPs, and System Integrators)
• Excellent communication skills for managing senior stakeholders and articulating the business value of emerging technology

Nice to have

• Hands-on experience with prompt engineering or building products with MCP and commerce protocols like ACP or UCP
• Exposure to B2B commerce complexity, including massive catalogs and customer-specific pricing within agentic contexts
• Understanding of the competitive landscape including Stripe ACS and emerging agentic commerce platforms

What they offer

• Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
• Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
• Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave
• Equity participation program allows you to share in our success