Staff Product Manager

About the role

This is a Staff-level IC role responsible for the merchant-facing super app, web dashboard and their respective core platforms. Own the end-to-end product experience while creating leverage for the engineering teams building alongside you.

What you'll do

• Own the end-to-end product experience of SumUp's super app and web dashboard, raising the bar on UX quality, information architecture, and navigation across core merchant-facing surfaces
• Identify and execute on activation, upsell, cross-sell, and retention opportunities that drive measurable engagement and long-term value for merchants
• Maintain and evolve the company-wide design system used by all product teams
• Manage internal stakeholders and oversee mobile and web platforms to improve delivery speed and developer experience
• Own the product strategy to make SumUp's super app and web dashboard the most indispensable tools for running a small business

What you'll need

• Proven track record as a Staff-level IC or equivalent, leading multiple squads or workstreams simultaneously and driving measurable outcomes across engagement, retention, or monetisation
• Deep expertise in product discovery, prioritisation, and outcome-driven delivery, with the ability to work fluently with data
• Strong technical fluency across platform and infrastructure-adjacent topics, comfortable going deep on build pipelines, platform architecture, and developer tooling with senior engineers
• Strong visual and UX judgement, with experience leading customer research and giving clear, constructive feedback to design teams
• Background in high-growth tech, fintech, or consumer app businesses, with understanding of the mobile app publishing ecosystem

What they offer

• Virtual Stock Option programme to own a stake in SumUp's future success
• Annual L&D budget of €2000 for conferences and further education
• Corporate pension scheme matching up to 20% of contributions
• 28 days of paid leave plus public holidays and special leave days
• 1-month sabbatical after 3 years of service
• Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches, and referral bonus