Senior Technical Product Manager

About the role

The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. You'll own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market, and whether decisions are auditable and defensible. This is a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming.

What you'll do

• Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent
• Own the regulatory surface across multiple markets — monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope
• Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required
• Run lean, autonomous discovery — synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently
• Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately

What you'll need

• Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets
• Strong ability to manage complex, multi-stakeholder environments — including Legal, AML, Compliance, Risk, and Operations — negotiating scope with credibility and care
• Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities
• Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation
• Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them

What they offer

• Office-first setup in Sofia with global collaboration opportunity
• Stock option programme
• Annual L&D budget of €2,000 and 10 paid days of educational leave
• 25 days of paid leave, plus one extra day per year of service (up to 35)
• Health and life insurance, on-site yoga, co-sponsored sports card
• 1-month sabbatical after 3 years of service