Working Student Deposit Operations

The Operations team is responsible for integrating banks into the world of digital deposits and improving their business on a daily basis by introducing them to new products or features. Support standard operational processes and help ensure smooth operations with deposit taking banks and distribution partners.

What you'll do

• Support and manage standard operational ticket requests from deposit taking partner banks and internal stakeholders.
• Assist in conducting ledger-to-bank reconciliation by analysing data and creating reports for internal stakeholders as well partner banks.
• Create and maintain audit-proof Standard Operating Procedures, onboarding guides, and flowcharts as internal processes evolve.
• Proactively map out current manual workflows to identify bottlenecks and assist the team in proposing automation ideas.
• Handle daily written correspondence with partner banks and track compliance with our Service Level Agreements (SLAs).

What you'll need

• Currently enrolled in a Bachelor's or Master's program in Business Administration, Data Science, Economics, Law, Marketing, or a related field.
• Proficient in Microsoft Excel for data organization and analysis.
• Comfortable balancing independent problem-solving with close team collaboration.
• Advanced proficiency (C1 level or higher) in both English and German.

Nice to have

• Prior internship or practical experience in startups, consulting, or operations.
• Additional European languages.

What they offer

• Employee Development Budget of €400 and one full training day per year.
• Flexible working hours, home office and 20 vacation days per year.
• Deutschland Ticket subsidized with €25 per month.
• Urban Sports Club membership subsidized with €20+ per month.
• Office snacks, fresh fruit and drinks provided.