Senior Product Manager - US B2C Experience

About the role

As a Product Manager within the US Tribe, you'll play a key role in scaling Raisin's growth engine and enhancing the end-to-end customer experience. You'll combine strategic thinking with hands-on execution to shape the next phase of Raisin's US growth, working across cross-functional teams including Marketing, Customer Experience, Sales, and Engineering.

What you'll do

• Collaborate across disciplines with Marketing, Customer Service, Design and Engineering to craft seamless, industry-leading experiences.
• Deeply understand customer behavior, motivations, and pain points to ensure the team is solving the right problems.
• Lead the iterative discovery, definition, and delivery of customer and business-facing initiatives that drive measurable results.
• Apply proven frameworks to design and optimize customer journeys across acquisition, onboarding, engagement, and retention.
• Design, run, and synthesize qualitative and quantitative research to inform decisions and validate hypotheses.
• Be the subject-matter expert for your area, connecting company-level objectives to the metrics and levers your product can influence.
• Drive data-informed decisions by improving data accessibility, establishing clear success metrics, and using insights to prioritize effectively.
• Define and communicate a clear 12-month vision and strategic path, balancing ambition with pragmatism and stakeholder alignment.

What you'll need

• 2+ years of Product Management experience
• Fluent in English
• Proven experience creating industry-leading data-driven B2C customer experiences (Web and Mobile)
• Experience working with Financial services products
• You will use AI to 10x the quality and pace of product discovery and delivery; hands-on agentic product development experience is a plus; curiosity, adaptability, and sound judgment is non-negotiable

Nice to have

• US market experience
• Familiarity with core technologies such as ReactJS, GraphQL and tools such as Looker, Contentstack

What they offer

• Employee Development Budget of €2,000 and four full training days per year
• Flexible working hours, home office and 30 vacation days
• Company pension scheme with 20% employer contribution
• Urban Sports Club membership subsidy of €20+ per month
• Deutschland Ticket subsidy of €25 per month
• Relocation support available