Director Data & AI Readiness

About the role

As Director Data & AI Readiness, you own the foundation: a trusted, connected, AI-ready data layer, the omni-channel customer intelligence built on top of it, and the self-service capability that lets every team work with data without waiting in a queue. You're the enabler and multiplier—you make great data and AI possible across KoRo, rather than being the bottleneck everything routes through.

What you'll do

• Own the data strategy. Define a multi-year roadmap focused on capability: the data foundations, models, and ways of working that unlock value across the whole company, the platform our AI, analytics, and decisions are built on.
• Build the self-service backbone. Make clean, trusted, well-modeled data available where teams work. Stand up self-service analytics and BI so a product manager can validate an idea or a marketer can segment an audience without a ticket and a two-week wait.
• Deliver AI-ready data. Make sure our data is structured, governed, and accessible enough that the AI Director and teams can build on it with confidence.
• Build omni-channel customer intelligence. Connect D2C and retail signals into one trustworthy view of the customer and the journey across online and shelf.
• Pioneer graph-based data approaches. Model customers, products, channels, and behaviors as the connected graph they actually are on a foundation richer than flat tables.
• Set the guardrails. Data governance, quality, privacy, and EU/GDPR-compliant customer-data use.
• Lead and grow the data team. You'll shape the structure, hire and develop talent, and raise the bar on craft and enablement.
• Be the translator. Turn commercial questions into data capabilities and data capabilities into business value across every function.

What you'll need

• Minimum 10-15 years leading data, analytics, or platform functions: ideally in D2C, e-commerce, retail, or consumer goods, in a fast-scaling environment.
• A track record of building data platforms and self-service capability that let other teams move faster.
• Strong technical fluency paired with genuine commercial judgment.
• Hands-on familiarity with omni-channel / multi-source customer data and with graph data approaches or the clear appetite and ability to build them.
• Experience standing up data governance, quality, and privacy practices that enable rather than block.
• Proven ability to drive adoption and getting non-technical teams to actually use the tools and trust the data.
• Experience building and leading high-performing teams, plus the maturity to prioritize and say no.
• Fluent English; German is a plus.

What they offer

• Flexible working hours and hybrid work setup
• Modern office in Berlin Schöneberg with BVG public transport ticket fully covered
• Subsidized fitness memberships (Urban Sports Club, HanseFit or FitX)
• Modern MacBook and tools you need to do your best work
• 20% discount in the KoRo online store
• Regular team events and well-stocked office kitchen