Site Reliability Engineer

You will support customers as they deploy our product and its dependencies. You will build, improve and manage our automation and deployment infrastructure, to ensure the reliability and resilience of our product for our customers.

What you'll do

• Deploy and run our Backend services and a supporting Kubernetes infrastructure in customer environments on Kubernetes.
• Support our customers with operating our backend services on-premise (incl. air-gapped) and deploy on-prem-like staging environments on VMs/Bare-metal platforms for our internal QA processes
• Ensure our customer facing documentation is up-to-date, and expand it as necessary, to ensure customers are always following a documented process
• Support on-prem / offline deployments of multiple kubernetes flavours
• Automate our infrastructure deployments and management with IaC (using Kubernetes, Terraform, Nix, Ansible, Concourse, GitHub Actions and others)
• Maintain infrastructure used for documentation services, and for reproducing customer issues
• Ensure services are up and running for our customers 24/7
• Work on Open Source code, contribute to various upstream projects

What you'll need

• Bachelor's degree in Computer Science or equivalent industry experience
• 3+ years of professional experience in Operations, Networking, SRE, or Platform Engineering roles
• 3+ years of customer-facing experience supporting a product deployed on-prem
• Proven track record of managing Deployments on and of Kubernetes-based Platforms using Infrastructure as Code
• Strong Linux background, including the ability to analyse and troubleshoot OS-level and networking issues
• Strong programming skills in at least one of: Haskell, Rust, C, Java, Go
• Hands-on experience with most of the following: Kubernetes (Operators), Terraform, Helm, Nix, Ansible, Systemd
• Strong communication and interpersonal skills with the ability to collaborate effectively across teams

Nice to have

• Experience managing Cassandra, ElasticSearch, Redis, Postgres, or RabbitMQ
• Fluency in German and/or French

What they offer

• Yearly education budget for professional development
• Urban Sports Club subscription
• Office in Berlin with hybrid working flexibility
• Fresh breakfast, fruits, snacks, and complimentary beverages in office