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Revenue Operations Specialist

SSuperchat
Seniority
Junior
Model
In-Office
Sector
B2B SaaS
Salary
Undisclosed
Contract
Full-Time

As a Revenue Operations Specialist, you keep day-to-day operations running smoothly — maintaining, monitoring, and troubleshooting the systems and tools (like HubSpot and Chargebee) that the business relies on every day. You make sure processes work as they're supposed to, catching issues early and keeping things reliable for the teams who depend on them.

What you'll do

  • Own HubSpot configuration, including properties, objects, pipelines, lifecycle stages, permissions, automation, and platform governance.
  • Design, build, and maintain workflows and integrations across HubSpot, Make, n8n, Chargebee, Superchat, Slack, and other GTM tools.
  • Handle day-to-day RevOps requests, troubleshoot system issues, maintain existing automations, and support GTM teams with operational needs.
  • Maintain data integrity through deduplication, enrichment, lifecycle management, documentation, and governance processes.
  • Build dashboards and reports that provide stakeholders with actionable insights into pipeline, customer lifecycle, and operational performance.
  • Partner with Sales, CS, Marketing, and Operations to map processes, identify bottlenecks, and implement scalable system improvements.

What you'll need

  • Hands-on experience owning CRM systems, building workflows, fixing data issues, and solving operational problems end-to-end.
  • Natural ability to see inefficient processes and redesign them into scalable, automated systems.
  • Ownership mentality: take responsibility for outcomes, proactively identify problems, and follow through until solved.
  • Data-driven approach with focus on accuracy and high-quality CRM data.
  • Process-oriented mindset with comfort in documentation, governance, and creating repeatable processes.
  • Fluency in written and spoken English; German is a plus.

What they offer

  • Work from Berlin office at least three days a week.
  • Choose between Urban Sports Club, John Reed membership, or public transport pass/Dance subscription.
  • Annual €500 learning and development budget for conferences, courses, books, and career coaching.
  • Regular company-wide and team events.
  • Beautiful Berlin office in Prenzlauer Allee with free snacks, drinks, and top-notch equipment.
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ABOUT SUPERCHAT

B2B SaaS · Series A stage

12 more open roles at Superchat

This role is English-speaking — no German required.

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