Engineering Manager - Edge AI

About the role

Lead the Edge AI team at the heart of how SumUp is scaling intelligent, merchant-facing experiences across millions of interactions. You'll own a growing, cross-functional team of engineers and ML specialists, leading the execution of technically complex and commercially critical AI initiatives.

What you'll do

• Lead the day-to-day execution of the Edge AI team, translating long-term product vision into clear sprint roadmaps and measurable delivery milestones
• Own the migration of our AI assistant to an autonomous agentic setup, maintaining performance while expanding AI support across all merchant-facing channels
• Set the technical direction for LLM-powered system design, making clear tradeoffs across quality, latency, and cost
• Build a data-informed engineering culture by defining performance metrics, tracking delivery velocity, and using insights to continuously improve team health and throughput
• Hire, mentor, and develop a team of engineers and ML specialists — including interns — creating an environment where people grow and do their best work

What you'll need

• Strong hands-on background in ML/AI engineering or data science, with experience leading a team delivering production AI products
• Deep technical knowledge of LLM-powered system design, including RAG, embeddings, tool/function calling, and orchestration frameworks such as LangChain or LlamaIndex
• Proficiency in Python and core AI/ML libraries, including PyTorch and HuggingFace Transformers, with solid LLMOps/MLOps and CI/CD practices
• Proven track record of launching AI features end-to-end in production — from problem framing and prototyping through to reliable, measurable delivery
• Ability to lead with clarity, empathy, and accountability — building inclusive, high-performing teams while navigating ambiguity and managing stakeholders across technical and non-technical domains

What they offer

• Stock option programme — own a stake in SumUp's future success
• Annual L&D budget of €2000 for conferences and further education
• Corporate pension scheme with up to 20% matching on contributions
• 28 days of paid leave plus public holidays and special leave days
• 1-month sabbatical after 3 years of service
• Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches