Fullstack Engineer (TypeScript) - Client Success Platform

About the role

You will join the Client Technology Tribe and become part of the Client Success Platform team, working on client-facing support journeys and internal platforms. You will help build and improve support workflows, document and case handling, chatbot and capability integrations, and the technical foundations needed to operate these systems securely and reliably in a regulated environment.

What you'll do

• Build and improve high-quality client-facing experiences and internal tooling that support self-service, case prevention, and efficient support operations.
• Work across the stack on frontend applications, backend services, APIs, integrations, event-driven workflows, and cloud infrastructure.
• Design and implement scalable solutions for support workflows, document handling, automation, and cross-service orchestration.
• Partner closely with Product, Operations, Support, and other engineering teams to deliver solutions with clear business and client impact.
• Write clean, testable, maintainable, and well-documented code while treating security, privacy, and reliability as first-class concerns.
• Take ownership from idea to production, helping the team ship pragmatic solutions without compromising engineering quality.

What you'll need

• A university degree in Computer Science, Engineering, or a related field, or comparable practical experience.
• Strong hands-on experience with TypeScript, React, Next.js and NestJS, building polished, production-grade customer-facing applications across frontend and backend systems.
• Solid frontend experience with modern web application development.
• Good understanding of REST APIs, GraphQL, authentication and authorisation patterns including JWT, and service-to-service integrations.
• Good working knowledge of AWS, Docker, Git, CI/CD, and observability/debugging in production.
• Experience delivering complex software with end-to-end ownership, ideally across internal tooling, platforms, or customer-facing products.
• Strong analytical thinking in both technical and product contexts, with the ability to make pragmatic trade-offs.
• Clear, open, and concise communication skills, with professional fluency in English.

Nice to have

• Practical backend experience building and integrating production services with Java and/or Kotlin.
• Experience working with distributed systems, asynchronous workflows, queues, or event-driven architectures.
• Experience in regulated environments, support tooling, workflow automation, or operationally critical systems.

What they offer

• Latest hardware and tools
• Individual Education Budget and in-house knowledge sharing sessions
• Flexible and discounted sports activities with Urban Sports Club
• Attractive compensation package and company pension scheme
• 50% monthly contribution for Deutschland Jobticket
• Complimentary Scalable Capital PRIME+ Broker subscription