Workplace IT Intern

About the role

As Workplace IT Intern, you'll support a small, high-trust team on real projects across device management, identity & access, SaaS operations, and IT security compliance. This is a full-time (40h per week), 6-month internship position with onsite presence required five days a week.

What you'll do

• Be the first point of contact for your colleagues when they need IT help: troubleshooting hardware, software, and connectivity issues.
• Support onboarding and offboarding of team members: setting up devices, creating accounts, and making sure everyone has what they need to hit the ground running.
• Help manage and track our hardware inventory across our sites.
• Assist in maintaining our local networks to ensure reliable connectivity and our meeting rooms up and running.
• Support the team in managing and administrating our internal tool stack including Google Workspace, Jira, Slack (user accounts, licenses, etc.).
• Collaborate with IT team and contribute to ongoing improvement projects.

What you'll need

• A genuine interest in IT and how technology enables great teams to work.
• Some knowledge or practical experience about tools: Google Workspace, Jumpcloud, Microsoft365, Slack, Jira and Confluence and SnipeIT.
• Good understanding of Windows, macOS and Linux environments (even from personal use).
• Good knowledge or practical experience of networking, IT security and compliance.
• Hands on experience with one of the scripting language Python, Bash or Powershell.
• Good problem-solving instincts: you enjoy figuring things out and finding solutions.
• Proficiency in English (written and spoken) is required.

Nice to have

• German language skills.
• Attention to detail and the ability to manage multiple tasks without dropping the ball.
• Interest to learn new technologies to improve Workspace.

What they offer

• Real projects with real infrastructure, not a shadow internship.
• Exposure to enterprise IT tooling at a growing tech company.
• A small, high-trust team where your work actually matters.
• BVG ticket subsidy.
• A spacious, lively office in the heart of Kreuzberg.