Senior Analytics Engineer
Intercom
Seniority
Senior
Model
Remote
Sector
Salary
Undisclosed
Contract
Full-Time
About the role
Fin's AI Group is looking for a dedicated Analytics Engineer to help define new ML features, research appropriate algorithms and technologies, and rapidly get first prototypes in customers' hands. You'll join a product-focused team of 50+ ML scientists, ML engineers, designers and researchers working in partnership across the company, constantly running experiments and measuring the success of AI features.
What you'll do
- Design, build, and manage scalable data pipelines and ETL processes to support a robust, analytics-ready data platform.
- Partner with ai analysts, ml scientists, engineers and business teams to understand data needs and ensure accurate, reliable & ergonomic data solutions.
- Lead initiatives in data model development, data quality ownership, warehouse management, and production support for critical workflows.
- Conduct data analysis and build custom models to support strategic business decisions and performance measurement.
- Streamline data collection and reporting processes to reduce manual effort and improve efficiency.
- Create scalable solutions like unified data pipelines and access control systems to meet evolving organizational needs.
What you'll need
- Write advanced SQL with a preference for well-architected data models, optimized query performance, and clearly documented code
- Familiarity with the modern data stack, with dbt and Snowflake experience a big plus.
- A growth mindset and eagerness to learn.
- Great judgment and sharp business and product instincts that allow you to differentiate essential versus nice-to-have and to make good choices about trade-offs
- Excellent communication skills, and ability to tailor explanations of technical concepts to a variety of audiences
Nice to have
- Exposure to Apache Airflow or other DAG frameworks
- Experience with Tableau, Looker, or similar visualization/business intelligence platform
- Experience with operational tools and business systems such as Google Analytics, Marketo, Salesforce, Segment, or Stripe
- Familiarity with Python
What they offer
- Competitive salary, annual bonus and equity
- Regular compensation reviews
- Generous paid time off above statutory minimum
- Hybrid working with expectation of at least three days per week in office
- MacBooks standard, Windows available for certain roles
- Fun events for employees, friends, and family

