AI Marketing Operations Manager

About the role

You're the operating system upgrade for HOLY's marketing org. Embedding across marketing departments, your job is to find where the function is losing time or quality—and fix it with the right combination of process, tooling, or automation the team owns after handoff.

What you'll do

• Rotate across HOLY's four marketing functions until you understand exactly how each one runs in practice. Build a ranked diagnosis of where time or quality is leaking—then work the top of it systematically.
• Design and own the marketing operating rhythms: campaign brief intake, planning cadence, post-campaign review, and weekly performance reporting.
• Own the marketing tech and automation stack day-to-day. Decide what to standardize on, retire what isn't earning its keep, and ship automations on Claude Code, Trigger.dev, Hookdeck, and n8n.
• Build the marketing reporting leadership relies on every week. Partner with the BI Lead on the data infrastructure underneath.
• Run every improvement from diagnosis to handoff. Scope it, build it, document it, train the team, and confirm they can run it without you in the room.

What you'll need

• You've worked in performance marketing, CRM, brand ops, or growth long enough to understand both the strategic levers and the day-to-day mess.
• You ship workflows on n8n, Make, or Zapier today. You've dabbled in Claude Code or another agentic coding tool and want to go deeper.
• You can look at a workflow and immediately see where the seams are—and you're as comfortable redesigning a brief intake form as you are wiring up a reporting pipeline.
• You set your own backlog, defend the ranking, and execute end-to-end without a PM in between or a developer to wait on.
• You can put a number on the cost of a broken CRM sequence, a slow campaign brief turnaround, or a missing weekly dashboard.

What they offer

• Competitive compensation including company shares
• 28 vacation days, 30 work-from-abroad days
• €1,500 learning budget, Urban Sports Club membership, public transport subsidy
• Flexible working hours and central office in Berlin Prenzlauerberg
• Biannual 360° feedback tied to your compensation