Site Lead

About the role

BER3 is Hive's Berlin flagship and the site where new processes, tools, and automation are piloted before scaling across the network. You'll own the site end-to-end: its people, performance, P&L, and standard of excellence, leading ~200 associates through a team of Area Managers in a hands-on leadership role.

What you'll do

• Own the building end-to-end, taking full accountability for BER3's P&L, productivity, quality, safety and team health, hitting monthly, quarterly and annual budget targets.
• Run safe, high-quality daily operations with focus on associate safety, order accuracy, and customer NPS, maintaining visible presence on the floor with regular Gemba walks and shift-start presence during peaks.
• Lead and grow people through weekly 1:1s with Area Managers, clear growth paths, honest feedback, and building a skills matrix with successors.
• Drive improvement and innovation by piloting new processes, tools and automation with a try-fast, learn-fast mindset, bringing at least one measurable improvement initiative per quarter.
• Communicate and collaborate through clear writing (SOPs, post-mortems), structured presentations, and owning escalations end-to-end including fast response on critical incidents.

What you'll need

• Several years leading a fulfillment center, warehouse or 3PL operation at scale, with direct P&L ownership
• A genuine hands-on, people-first leadership style and a never-give-up attitude
• Strong analytical skills, comfortable with data, able to read a P&L and act on it
• A proactive, solution-first problem-solver who surfaces issues early and brings suggestions
• A proven track record of building and developing teams, and of working with a diverse, multicultural workforce
• Fluent English; German is a strong plus

Nice to have

• Lean / Six Sigma or similar continuous-improvement experience
• Familiarity with WMS systems and an interest in automation/AI in fulfillment
• Experience standing up new processes or sites

What they offer

• Market-competitive salaries and equity incentive plan (EIP) for all full-time team members
• 30 vacation days per year, plus a paid 20-day sabbatical every three years
• Choice of MacBook or laptop of your choice with accessories
• Flexible working hours and free drinks and snacks at offices
• Regular team events including company-wide offsites