Senior IT Engineer, MDM Tech

Senior IT Engineer joining the Mobile Device Management (MDM) Tribe to design, optimize, and evolve endpoint management across macOS, Windows, and mobile platforms. You will bring deep expertise in Microsoft Intune and Jamf Pro combined with strong understanding of endpoint security, identity, automation, and modern device management practices.

What you'll do

• Design, implement, and continuously improve scalable MDM solutions across macOS, Windows, iOS, and Android, balancing security, compliance, and user experience.
• Define and maintain MDM standards, policies, configuration profiles, application management, and compliance controls aligned with HelloFresh security and business requirements.
• Leverage PowerShell, Bash, and Microsoft Graph API to automate device management, compliance, reporting, remediation, and enforcement workflows.
• Build meaningful reporting and analytics to monitor device health, compliance, application status, security posture, and fleet trends.
• Proactively identify risks, dependencies, and opportunities for improvement, and drive structured solutions from problem definition through implementation.
• Mentor and coach team members, promote knowledge sharing, and contribute to cross-training and continuous improvement across the MDM Tribe.

What you'll need

• Strong enterprise MDM experience with deep hands-on and architectural expertise in Microsoft Intune and Jamf Pro/Jamf Connect across macOS, Windows, iOS, and Android.
• Good understanding of endpoint architecture and the broader technology ecosystem, including Microsoft Entra ID, Apple Business Manager, Windows Autopilot, Conditional Access, EDR, Zscaler, and privilege management.
• Experience with PowerShell and Bash scripting and the ability to automate endpoint management, remediation, and operational processes using Microsoft Graph API.
• Solid understanding of endpoint security principles, including encryption, compliance, device security, identity-driven access, and security controls.
• Excellent communication and stakeholder-management skills, with the ability to explain complex technical topics to audiences ranging from engineers to Directors and Senior Directors.

What they offer

• Competitive compensation package with HelloFresh-subsidized Pension Scheme and Berlin relocation support.
• Hybrid working model and exclusive discounts on HelloFresh boxes and office meals.
• German language learning budget and access to HelloFresh Academy.
• Mental health support, 24/7 gym access, wellbeing platforms, and sabbatical leave options.