Revenue Operations Manager – Inside Sales

As Revenue Operations Manager for Inside Sales, you will own the strategic direction, financial performance, and scalability of GetYourGuide's highest-velocity supplier acquisition channel. You will build the forecasting and unit-economics framework that governs it, design the systems and processes that drive its growth, and ensure the vendor partnership operates as one well-governed lever within a much larger machine.

What you'll do

• Own the channel's financial and operating model — building forecasts, tracking unit economics (cost per acquisition, ROI, lifetime value), and using them to guide investment and resourcing decisions
• Identify and act on opportunities to improve channel efficiency through data analysis, tooling, and automation — including the application of AI tools where relevant
• Translate complex operational and commercial questions into clear, actionable plans, and communicate progress and priorities to senior stakeholders
• Set the channel's targets and KPIs, and build the analytical frameworks (funnel conversion, cohort performance, benchmarking) needed to track and improve them
• Act as the analytical backbone connecting Commercial, Data, and Product — translating channel performance into clear recommendations and trade-offs for senior stakeholders

What you'll need

• 5+ years of experience in Revenue Operations, Strategy, or Analytics in a fast-paced environment — ideally in a marketplace, SaaS, or platform company
• Data-driven and analytically rigorous — you build forecasts, unit-economics models, and business cases using tools like Excel, SQL, or Looker (or similar), and use them to guide investment decisions
• Strategic thinker who can break down complex problems into clear, actionable plans and bring others along with a compelling narrative
• Strong operational acumen with a test-and-learn mindset — you iterate based on data and hold yourself accountable to outcomes
• Excellent written and verbal communication skills in English
• Demonstrated ability to apply AI tools to improve the quality and efficiency of your work, with concrete examples of impact

Nice to have

• Experience working alongside an inside sales or outbound sales function
• Familiarity with the travel, experiences, or marketplace industry
• Exposure to BPO or outsourced operations models

What they offer

• Annual personal growth budget and mentorship programs
• Work from anywhere in the world for 30 days per year
• Hybrid working approach with three days in-office collaboration and two days optional at-home focus time
• Monthly transportation and fitness budget
• Discounts on GetYourGuide activities for you, friends, and family