ERP D2O Process Architect

As ERP Process Architect D2O, you are the Business Intent Owner for the Demand-to-Order domain. You own the end-to-end process design for demand planning, pricing foundations, and order generation — and you define what AI agents in the D2O squad should do, what they should escalate, and what requires human approval.

What you'll do

• Own the E2E D2O process design: demand forecasting, demand signal integration, pricing logic, price master data, discount structures, and order generation
• Define outcome-oriented business intents for AI agents operating in the D2O domain, specifying what agents should do, what they should escalate, and what requires human approval
• Drive alignment between demand signals and ERP order generation, ensuring demand plans translate into purchase orders in D365 F&O with minimal manual intervention
• Own pricing master data governance: ensure pricing structures, discount logic, and price lists are correctly maintained and consistently applied across all order types and markets
• Identify process gaps, inefficiencies, and root causes across the D2O domain; translate findings into structured, prioritized ERP initiatives
• Write and own Business Requirements Documents for D2O initiatives, structured, evidence-based, and designed for clean-core D365 implementation
• Monitor KPIs and proactively identify performance deviations in forecast accuracy, demand plan adherence, and pricing accuracy
• Document and maintain process standards, ERP configuration guidelines, and operating procedures for the D2O domain

What you'll need

• Proven experience as a Process Architect, Business Analyst, or similar role owning E2E process design in an ERP environment
• Strong expertise in Demand-to-Order processes: demand planning, pricing logic, discount structures, and order generation
• Hands-on experience with D365 F&O (or a comparable ERP system), ideally across Sales & Marketing, Procurement & Sourcing, and Master Planning modules
• Ability to write structured Business Requirements Documents and translate business complexity into clean process design
• Experience monitoring process KPIs and driving continuous improvement
• Openness to working in an AI-native delivery model, you are comfortable defining what agents should do and validating that they do it correctly
• Strong stakeholder management skills across Operations, Procurement, Sales, and Controlling
• Fluent in English; German is a plus

Nice to have

• Familiarity with adjacent systems such as Salesforce, Onventis, or CraftOS

What they offer

• Hybrid working concept with Workflex option to relocate abroad for up to 30 days per year
• 29 + 2 vacation days and discounted Wellhub membership
• Modern office in Berlin-Friedrichshain with height-adjustable desks, table tennis, and barista coffee
• Onboarding with welcome bag and buddy program
• Transparent all-hands meetings and open feedback culture
• Team events and corporate benefits