Working Student – FOH Operations

Working closely with our "Front-of-House" (FOH) Operations Specialist, you'll be the reliable hands behind the scenes: keeping the numbers right, the rules followed, and the studio teams supported. It's real, hands-on responsibility from day one — and the better you get, the more you'll own.

What you'll do

• Follow a clear monthly process to ensure everyone's worked hours are correct and prepare final figures for payroll.
• Keep employee changes — new joiners, leavers, and changes to hours or contracts — accurate and up to date, and check that change requests are complete.
• Run regular checks so scheduling stays within German labor-law limits, and flag anything that needs attention.
• Pull numbers and build analysis of efficiency metrics (staffing, cost, utilisation) for monthly business reviews.
• Build and maintain dashboards and control checks that show each studio where they stand.
• Be the first point of contact for Studio Managers and City Leads on scheduling, pay, and process questions.
• Keep tasks moving, maintain internal playbooks and shared files, and spot opportunities for better ways of working.

What you'll need

• Currently enrolled as a student (Bachelor or Master) in business, economics, data/analytics, HR, or a related field, with at least 12 months of availability.
• Confidence with Excel and Google Sheets (filtering, lookups, formulas) and genuine comfort working with data.
• A proactive, solution-oriented mindset, and the ability to work independently.
• Exceptional attention to detail and a structured, organized approach.
• Clear written communication and a helpful, service-minded attitude when supporting others.
• Fluency in English (required); German is a plus.

Nice to have

• Prior working-student or internship experience in operations, HR/People, or analytics.
• Exposure to scheduling, payroll, or workforce tools (Quinyx or similar), Asana, or Confluence.
• SQL / BigQuery knowledge.
• A background in hospitality, fitness, delivery, or restaurant operations.

What they offer

• Unlimited BEAT81 workouts for you and one other person, plus membership to John Reed Berlin Bötzow.
• Flexible working hours to balance personal and professional life.
• Dedicated budget for courses, workshops, and certifications.
• Access to Meditopia and 7Minds for yoga, mindfulness and mental well-being.
• 12% discount on New:Soul massage bookings.
• Annual BEAT Connect event, monthly team meet-ups, team workouts, and seasonal parties.