People Operations Manager (in Berlin)

We're looking for a People Operations Manager to join our People Team onsite in Berlin. You'll play a vital role in ensuring our people processes run smoothly and efficiently across a diverse and growing global team, serving as a kind, humble, and approachable presence that supports our team at every stage of their employee journey.

What you'll do

• Be a welcoming, approachable, and reliable guide for team members through the different stages of their lifecycle at AMBOSS, offering proactive and thoughtful support that enhances the employee experience.
• Together with the team, co-own our employee support channels via Zendesk, resolving queries with empathy, efficiency, and attention to detail.
• Prepare and manage essential documents such as contracts, amendments, side letters, certificates, and reference letters.
• Support the smooth running of our international payroll processes, collaborating closely with the Finance team and external partners to ensure timely and accurate delivery.
• Maintain impeccable data integrity in our HRIS, keeping employee records accurate, up-to-date, and compliant with relevant regulations.
• Lead and contribute to People Operations initiatives: from streamlining workflows to launching process improvements, ensuring every project helps us scale smarter.
• Leverage and incorporate AI and automation tools into People Ops workflows to help us work more efficiently.

What you'll need

• People Ops experience: hands-on experience in People Operations with confidence in navigating tasks across the full employee lifecycle.
• Labor law knowledge: A solid understanding of German labor law and HR compliance standards.
• Kind and thoughtful communicator, able to build trust and foster connection across teams.
• Hands-on & solution-oriented: Practical approach, whether tackling daily administrative tasks or driving initiatives, you take ownership with care and efficiency.
• Proactive & tech-minded: A service-oriented mindset, proactive in identifying support opportunities, with a keen interest in using AI and modern tools to optimize workflows.
• Strong attention to detail and high commitment to confidentiality, ensuring sensitive matters are handled with professionalism.

Nice to have

• Familiar with US employment law and HR compliance, and enjoy turning complex requirements into seamless People Operations workflows.
• Experience supporting multiple legal entities and People Operations across global markets.
• Love optimizing processes and embracing AI-powered tools, using automation and best practices to create smarter, more efficient People Operations experiences.

What they offer

• 30 paid vacation days, AMBOSS holiday, personal purpose day and more
• Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces
• Urban Sports Club, Fitbit Versa 3, Deutschland Ticket