Operations Intern / September 2026

Work closely with the Operations team to respond to customer inquiries through several channels (Email, Social, and Telephone), delivering world class, luxury customer service to Aeyde clients. Take ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty.

What you'll do

• Work closely with the Operations team to respond to customer inquiries through several channels (Email, Social, and Telephone), delivering world class, luxury customer service to Aeyde clients.
• Take ownership of each customer journey, resolving cases through accurate, appropriate and personalised solutions that enhance brand loyalty.
• Proactively track and monitor B2B outbound orders for our European and Global partners, maintaining accurate records of delivery and go-live dates in the ERP system.
• Help the supply chain management team to support them in their day-to-day and be flexible on taking on new challenges.

What you'll need

• Currently enrolled at a university and seeking a 6-month mandatory internship as part of your academic program.
• Pursuing studies in Business, Supply Chain, Fashion Management, or a related field.
• Thrive in fast-paced environments and enjoy collaborating across multiple teams.
• Strong organizational skills and a keen eye for detail.
• Fluent in English; German skills are a plus.
• Friendly, proactive, and independent approach to your work.
• Legally eligible to work in Germany.

What they offer

• Bright and spacious design office in the heart of Berlin.
• Opportunity to shape the company's future within an international work environment with 14+ nationalities.
• High level of responsibility, creative freedom, and the opportunity to bring your originality, ideas, and independence to life.
• One farewell gift voucher for Aeyde footwear and accessories.
• Subsidized Urban Sports Club membership, Berlin Public Transport pass, or German language class.
• 12 days of holidays within your 6-month internship, plus regular team events.