Community & Social Media Manager

About the role

As Community & Social Media Manager, you will build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend.

What you'll do

• Build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day
• Own organic social for end users: create and publish content (written content and short-form video + visuals)
• Capture and publish user stories, testimonials, and user-generated content from real care staff (nurses, care workers, frontline workers)
• Establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines
• Lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize

What you'll need

• 3-5 years of experience owning community and/or organic social for a B2B SaaS, healthTech, or purpose-driven brand. You have ideally built a channel or community from scratch
• Strong experience owning community platforms such as Facebook groups, Slack, Discord, WhatsApp communities
• Hands-on content creator who writes well and can produce short-form video / visuals on your own
• Authentic and empathetic communicator, who can earn trust with a sensitive, demanding audience (care workers)
• Fluent in German and can communicate comfortably in English

What they offer

• 30 vacation days plus your birthday off
• Stock options
• Flexible working hours and hybrid setup
• Germany Transport Ticket, Urban Sports Club, regular company off-sites
• Access to learning platforms such as Blinkist and Audible, plus free language courses