Director Mission Delivery and Operations

About the role

As the Director of Mission Delivery and Operations, you are the bridge between Stark's cutting-edge code and our customers' highest-stakes challenges. You will own the entire delivery lifecycle, ensuring that our software doesn't just "deploy," but fundamentally transforms customer operations. This involves creating the frameworks, hiring the talent, and designing the technical processes that turn complex, bespoke integrations into a scalable, repeatable science.

What you'll do

• Design the end-to-end "Stark Way" for technical deployments, turning bespoke customer requirements into a scalable, modular delivery science
• Establish "boots-on-the-ground" feedback loops with end-users to bridge the gap between technical specs and frontline realities
• Establish and lead a "Rapid Response" capability to execute high-velocity R&D prototypes and urgent, off-cycle system deployments
• Build the pipeline that synthesizes complex field intelligence into actionable engineering priorities
• Prepare high-velocity decision briefs and risk assessments for the executive team
• Serve as the primary filter for technical leadership, managing external demands and representing the program's interests
• Take full ownership of complex, company-wide initiatives and drive them to completion
• Cultivate deep-rooted trust with key military partners and program offices

What you'll need

• 10+ years of experience in technical leadership, with a proven history of scaling delivery or operations teams in high-growth SaaS, GovTech, or deep-tech environments
• You've seen what "good" looks like at scale. You know how to build repeatable processes that don't stifle innovation
• You are comfortable with ambiguity, thrive under pressure, and possess the "founder's grit" needed to build a department from scratch
• You understand organizational mechanics—how teams interconnect and how decisions create ripples across the business
• You are obsessed with customer outcomes and don't consider a project finished until the customer has achieved their mission objective
• You have an uncanny ability to spot problems, dependencies, and organizational tensions well before others notice them
• You effortlessly distill complex technical and strategic contexts into simple, compelling written and spoken communication
• You build trust rapidly, operating with the highest levels of discretion, integrity, and a low-ego attitude

Nice to have

• A background in military service and especially in the Cyber / IT domain is a strong plus
• Exposure to defense, robotics, or embedded systems is helpful
• Proficient with modern tools like Jira, Confluence, and advanced planning/reporting platforms
• A mature understanding of handling classified information and supporting B2G (Business-to-Government) customers

What they offer

• Direct Impact: Work alongside senior engineering leaders shaping the future of autonomous defense systems
• Trust and Responsibility: A high-trust environment offering significant responsibility and influence from Day One
• Mission Critical: Your work directly contributes to urgent defense capabilities for NATO-aligned nations
• Organizational Influence: A unique opportunity to define the operational backbone of a critical software platform
• Accelerated Learning: Experience a steep learning curve and unparalleled professional growth