Go-To-Market Heat Pump & Installation (SaaS, Greentech)

About the role

You will relentlessly improve the product experience by working with customers to identify bottlenecks, refine the fit, and personally onboard them into a world-class workflow. Act as a trusted product expert and business partner, empowering them to implement Reonic in the most efficient way.

What you'll do

• Vertical Owner: Relentlessly improve the product experience by working with customers to identify bottlenecks, refine the fit, and personally onboard them into a world-class workflow.
• Onboard customers: Act as a trusted product expert and business partner, empower them to implement Reonic and your vertical in the most efficient way.
• Drive Revenue & NRR: Move the needle. Identify expansion opportunities, prevent churn, and ensure Reonic is indispensable to our customers.
• Partner cross-functionally: Collaborate with Support, Product, and Engineering to accelerate adoption, drive usage, and identify market opportunities.
• Execute Strategic Projects: Lead high-impact initiatives that directly scale our installer network and market share.

What you'll need

• Resilient, driven, and passionate about helping customers realize long-term value.
• Experience in B2B SaaS account management, with a strong emphasis for customer facing interactions.
• Experience in high growth start up environment.
• Excellent communication abilities in German/French/Italian and English. C2 proficiency in German, Italian or French is required.
• Technical background e.g. (industrial-) engineering, or top tier business school degree.

What they offer

• Gym membership
• Regular team events
• MacBook
• Competitive pay