Product Design Director

About the role

As a Product Design Director at Pipedrive, you will provide strategic, hands-on leadership to ensure design initiatives drive meaningful business outcomes and create exceptional, intelligent user experiences. You will operate at the intersection of AI-native product innovation, design craft, and executional excellence, partnering closely with Product, Engineering, Marketing, and Data to shape the future of how customers experience Pipedrive.

What you'll do

• Develop and execute a cohesive 0-1 product and design strategy aligned with Pipedrive's vision, business goals, and an AI-native product direction where intelligence is intrinsic to core workflows
• Ensure design initiatives deliver measurable impact on growth, retention, monetization, and customer satisfaction across AI-native and core product experiences
• Partner closely with Product, Engineering, Marketing and Data teams to define how AI models, data, and automation surface value through clear, usable, and trusted experiences
• Champion user research, rapid experimentation, and continuous feedback loops to validate AI behaviors, system confidence, and user trust
• Balance short-term delivery with long-term vision, ensuring AI-driven experiences scale responsibly as products, data, and teams evolve
• Provide clear, inspiring leadership, mentoring designers and design managers to grow their craft, product judgment, and fluency in designing AI-native experiences
• Lead and grow a team of 4-5 product designers, building a culture of craft, clarity, and customer obsession
• Foster a design-led, AI-native mindset across the organization, shaping how teams think about intelligence, automation, and user value

What you'll need

• 12+ years of experience in product design
• 5+ years of experience leading and managing design teams, with a focus on mentorship, performance, and culture-building
• A proven track record of shipping zero-to-one products, leading new ideas from concept through to product-market fit
• Deep understanding of how AI-driven capabilities can enhance workflows and create real user value
• Demonstrated success in aligning design strategies with business goals and driving measurable outcomes
• Strong portfolio showcasing a user-centric, data-informed approach, as well as the ability to influence and align stakeholders
• Excellent communication, collaboration, and leadership skills, with a commitment to continuous learning
• Experience balancing vision and execution, turning ambitious ideas into shipped, impactful product experiences

What they offer

• People-first culture with authenticity, collaboration, and teamwork
• Flexible hours, wellness perks and performance-based bonuses
• 28 paid leave days, well-being days, compassionate leave, and paternal leave
• Mentorship, coaching, and internal mobility opportunities