User Researcher | Legal AI Tech Scale-up | Full Remote (Germany)

About the role

As a User Researcher at Noxtua, you'll contribute to growing and refining our user research practice by supporting ongoing projects and helping us continuously improve our understanding of user needs. Working closely with experienced researchers, designers, legal experts and product managers, you'll help uncover insights that strengthen our Legal AI product and ensure it truly solves challenges faced by professionals in the legal industry.

What you'll do

• Identify research needs with stakeholders and handle design, planning, and conduction of deep qualitative research studies (e.g. interviews, contextual observations, diary studies) as well as quantitative surveys.
• Analyze user behaviour using analysis methods (e.g. parametric/non-parametric testing or semantic analysis) and tools to derive actionable product recommendations.
• Collaborate with fellow researchers, product designers, engineers, product managers, and legal experts on research projects or to validate ideas and improve UX.
• Create and contribute to artifacts like personas, journey maps, our research insights database and reports.
• Present insights clearly to stakeholders, advocate for users, and help improve our research frameworks.
• Help define the strategic direction of our Legal AI by understanding and articulating what really matters to our users.

What you'll need

• Valid residence/working permit for Germany.
• Fluent in German and English; additional languages are a plus.
• 1+ years of user research experience, ideally in B2B SaaS or regulated industries (e.g., FinTech, LegalTech).
• Degree in HCI, Psychology, Human Factors, or a related field.
• Strong mixed-methods skills (interviews, usability tests, surveys, analytics) and ability to turn data into clear user insights.
• Familiar with tools like Figma/FigJam and experienced in collaborative, fast-paced, iterative work environments.
• Good communication and stakeholder-management skills, with the ability to guide teams through the research process.

Nice to have

• Portfolio and experience in remote research.

What they offer

• 100% remote work within Germany.
• Flexible working hours.
• 26 vacation days + December 24th and 31st off, with +1 additional day per year of employment (up to 30 days).
• 1,000 EUR home office setup budget (paid with first salary).
• Laptop (Lenovo or Mac).
• Urban Sports Club and other employee discounts depending on location.