Senior Technical Success Manager - OEM - EMEA

About the role

As a Senior OEM Technical Success Manager, you will serve as the primary technical and strategic partner for n8n's Embed and OEM customers — companies that integrate n8n directly into their own products and platforms. You will operate at the intersection of engineering, architecture, and business strategy, working closely with product teams, developers, and technical leadership at partner organizations to ensure n8n is successfully embedded, scaled, and maintained inside their applications.

What you'll do

• Own technical relationships with OEM / Embed partners; serve as the primary post-sales technical partner for embed and strategic OEM customers, supporting them across onboarding, architecture design, product integration, scaling, and upgrades
• Guide implementation and architecture decisions on API integration patterns, backend hooks, authentication, workflow execution models, multi-tenant architecture, and system communication patterns
• Work directly with partner engineering teams to solve implementation challenges, debug integration issues, and ensure production-ready deployments
• Advise on product integration strategy, including embedding approaches, user experience considerations, automation capabilities, and security implications
• Support long-term platform evolution by guiding partners through upgrades, version changes, and architectural evolution
• Navigate licensing and commercial models, helping partners understand how their product growth and usage patterns interact with n8n licensing
• Communicate business value and ROI by translating technical implementations into clear business outcomes
• Run a structured partner operating cadence through architecture reviews, technical health checks, roadmap syncs, and executive business reviews

What you'll need

• Strong technical foundation with experience in APIs and integration patterns, backend systems and event-driven architectures, webhooks and system communication patterns, JavaScript and TypeScript, and debugging integration issues
• Experience with embedded platforms or developer tools, where one platform is embedded inside another application or working with developer platforms, APIs, or integration tooling
• Architecture and implementation expertise to help partners make informed decisions around system communication, multi-tenant architecture, upgrade strategies, system reliability and scaling, and workflow orchestration design
• AI and automation literacy with strong understanding of automation systems and modern AI concepts, including how workflows can orchestrate AI capabilities across systems
• Business and commercial acumen to understand OEM partnerships, reason about licensing structures and value metrics, and communicate ROI to both product teams and executives
• Clear communication across technical and executive audiences, confidently switching between deep technical discussions and strategic conversations

Nice to have

• Experience with workflow automation platforms, iPaaS, or orchestration tools
• Experience supporting OEM or embedded software partnerships
• Background with developer platforms, APIs, or integration tooling
• Experience with AI orchestration, LLM workflows, or agent-based systems
• Startup or scale-up experience in high-growth technical environments

What they offer

• Work with a diverse team of 220+ across Europe and the US
• Visa sponsorship available to Germany
• English-speaking work environment