Strategy & Operations Manager - Acquire

About the role

Join our Strategy and Operations team to help define and execute the strategies that drive customer acquisition and sustainable growth. You will own critical growth initiatives end-to-end, leveraging data, business insights, and cross-functional collaboration to optimize conversion funnels and customer onboarding journeys.

What you'll do

• Own the performance and strategic roadmap of the Acquire segment, developing a deep understanding of business drivers, customer behavior, and operational processes.
• Monitor and analyze acquisition performance, conversion funnels, and core business KPIs to identify opportunities for growth, efficiency, and customer experience improvements.
• Build robust business cases, evaluating costs, benefits, risks, and expected business impact for investment and growth initiatives.
• Drive high-impact initiatives end-to-end from initial strategic design to delivery execution as well as ongoing improvement and management.
• Act as a key cross-functional connector between other departments including Product & Tech, Data Analytics, Growth, Compliance, Legal, Finance, Operations, and more.
• Present analyses, recommendations, and progress updates to C-suite and executive stakeholders.

What you'll need

• 5+ years of experience in consulting, tech, startups, banking or corporate strategy roles.
• Experience working with growth, funnel optimization, subscription models, customer engagement, or product-led growth.
• Experience leading cross-functional projects end-to-end and collaborating with diverse teams to drive strategic outcomes.
• Experience putting together business cases and making data-driven recommendations.
• Exceptional analytical and Excel skills, with knowledge of SQL to independently acquire data and generate insights.
• Strong visualization and storytelling skills with Powerpoint/Google slides.
• Bachelor degree preferably in Economics, Business Management, Finance, Accounting, Mathematics, or related field from a top-tier university.

Nice to have

• MBA or Masters degree.
• Passion for the banking industry, fintech, and interest in deepening your knowledge on how N26 works.

What they offer

• Competitive personal development budget, work from home budget, fitness & wellness discounts, language apps and public transportation.
• Premium N26 subscription and subscriptions for friends and family members.
• Vacation days vary by location, plus additional day of annual leave for each year of service.
• High degree of autonomy and access to cutting edge technologies.
• Relocation package with visa support.