Investor Operations Analyst (6 Month Fixed-Term Contract)

About the role

A versatile Investor Operations Analyst role central to delivering a seamless, frictionless, and compliant journey from initial onboarding to distribution payments. You will own the operational execution and oversight of outsourced partners, ensuring the platform maintains the highest integrity across German and Luxembourgish standards.

What you'll do

• Act as the primary point of contact and oversight lead for external Luxembourgish KYC/AML service providers, holding them accountable for quality and speed.
• Ensure all onboarding meets both Luxembourgish fund standards (CSSF) and German regulatory standards (BaFin/GwG).
• Solve for complex investor structures (Trusts, SPVs) by identifying creative yet compliant document solutions.
• Proactively identify bottlenecks in the onboarding workflow and partner with Product teams to implement automated solutions.
• Oversee MiFID II appropriateness testing and professionalisation checks to ensure all investors remain platform-qualified.
• Support the technical execution of distributions and reconciliation of investor-level capital calls with 100% financial precision.
• Maintain a rigorous, investor-level audit trail that meets internal SOPs and external regulatory scrutiny.
• Monitor account activity to proactively flag and escalate suspicious activities to the Compliance Team.

What you'll need

• 1–2 years of full-time experience in an AML/KYC or operations role within financial services or fintech.
• Bachelor's degree in Finance, Economics, Business, Law, or a related field.
• Understanding of AML/KYC frameworks (e.g., FATF, EU AML Directives).
• Pragmatic problem-solver who researches alternative solutions rather than just identifying obstacles.
• Critical and outside-the-box thinking to understand the intent behind regulations and find compliant paths for non-standard cases.
• Collaborative approach to working with Growth and Product teams to remove friction while maintaining integrity.
• Technical aptitude and comfort working with structured data and tools (e.g., HubSpot, ComplyAdvantage).

Nice to have

• Familiarity with private equity or fund operations structures.
• Experience with reconciliation workflows or payments monitoring tools.
• Experience working with fund administrators, custodian banks, or in a multi-jurisdictional compliance environment.

What they offer

• 25 vacation days, plus one additional day for each year of tenure, up to a maximum of 30 days.
• Free lunch every day in the Berlin office with weekly changing menu.
• Subsidised Deutschland job ticket for public transport.
• Subsidised Urban Sports Club membership.
• Ownership and impact with regular transparency on company strategy and performance.