Product Owner - SIM/MNO Management

About the role

As a Product Owner for the SIM/MNO Management team, you are responsible for ensuring reliable and scalable mobile connectivity for vehicles. Within the broader Connectivity domain, the team owns the mobile network layer end-to-end—covering SIM and MNO setup, lifecycle management, and operational models.

What you'll do

• Manage and coordinate external partners such as MNOs, SIM/eSIM providers, and connectivity service vendors to ensure reliable vehicle connectivity.
• Act as the primary interface between internal teams and external partners, aligning requirements, delivery timelines, and quality expectations.
• Support procurement and sourcing activities for SIM and mobile network services, including requirement definition, technical evaluation, and partner alignment.
• Ensure timely availability of connectivity services across markets, accounting for regional differences, rollout timelines, and regulatory constraints.
• Coordinate market-specific connectivity readiness, ensuring SIM profiles, network coverage, and operational processes are in place before vehicle launch or feature rollout.
• Work closely with other Product Managers within the Connectivity Team to align connectivity capabilities, dependencies, and delivery priorities.
• Monitor delivery progress and operational performance of connectivity partners and follow up on issues, risks, or deviations.

What you'll need

• Strong experience as a Product Owner / Product Manager in a connectivity, telecom, or IoT environment.
• Deep understanding of SIM/eSIM lifecycle management (provisioning, activation, swap, retirement) and key identifiers (ICCID, IMSI, MSISDN, eUICC).
• Working knowledge of eSIM ecosystem and GSMA concepts, such as SM-DP+/SM-SR interactions and profile download/enable flows.
• Knowledge of APN design and mobile data setup (public/private APN, IP addressing, NAT, DNS), and how these choices affect reliability, security, and service reachability.
• Proven experience working with MNOs, including contract negotiation, commercial models, and SLA definition.
• Experience managing partner delivery and SLAs with MNOs/SIM providers: incident handling, escalation paths, KPI reviews, and follow-ups on corrective actions.

Nice to have

• Procurement and sourcing experience for connectivity services: defining requirements, contributing to RFPs, evaluating partner proposals, and aligning commercials with technical needs.
• Multi-market rollout experience.

What they offer

• Competitive salary (including bonus)
• Hybrid work setup with flexible working hours and remote work options
• Budget for home office setup and fully subsidized public transport ticket
• Learning environment with continuous learning days, trainings, workshops, and language classes
• Mental health support and 30 vacation days
• Relocation support and dog-friendly offices