Food Safety and Quality Assurance Manager - Mid-Level

Lead food safety and quality management for the Processed category (Condiments, Sauces, and Pastes) across international suppliers. This is an international category requiring close collaboration with global partners and cross-functional teams including Procurement, Sourcing, Supply Chain, and Distribution Centres across multiple markets.

What you'll do

• Lead food safety and quality management for the Processed category (Condiments, Sauces, and Pastes) across international suppliers.
• Conduct on-site supplier audits and approval visits across Europe to ensure compliance with EU food safety legislation and HelloFresh standards.
• Lead the onboarding of new suppliers and products, ensuring full compliance with food safety, legal, shelf-life, traceability, and quality standards.
• Drive strategic quality improvement initiatives to reduce customer complaints and improve satisfaction.
• Own supplier performance metrics including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-up.
• Investigate and manage quality incidents using structured root cause analysis and ensure robust corrective and preventive actions (CAPA).

What you'll need

• A science-based degree (e.g., Food Science, Food Technology, Biology, Microbiology, Chemistry, or equivalent).
• 3+ years of experience in Food Safety / Quality Management within the food industry.
• Proven experience auditing food manufacturers against GFSI standards (such as BRCGS, IFS, FSSC 22000).
• Solid understanding of EU food safety legislation, allergen management, and international supply chains.
• Excellent professional English skills (written and spoken).
• Willingness to travel within Europe; approximately 20% travel expected.
• Strong communication with the ability to influence suppliers across different cultures. You are pragmatic, solutions-oriented, and confident in decision-making under pressure.
• Intermediate to advanced Google Suite / MS Office skills (Excel/Sheets, PowerPoint/Slides).

Nice to have

• Experience dealing with processed foods, thermal processing (pasteurization/sterilization), or high-care packaging.
• Additional European languages.

What they offer

• 70% employee discount on HelloFresh or Green Chef boxes.
• Private Medical Insurance with digital GP, optional dental/dependent add-ons, and Life Assurance.
• Royal London Company Pension with 9% default contribution (5% employer / 4% employee).
• Four gym membership options and free premium Headspace membership.
• Unlimited access to professional coaching via MoreHappi.
• Cycle to Work Scheme through Cyclescheme.